Triad Privacy Policy

Personal Information We Collect

We may collect a variety of personal information from or about you or your devices from various sources, as described below.

A. Information You Provide to Us

Enquiries and consultations.

When you book a call or get in touch about a project, we may ask you for your name, business name, email address, phone number, and details about your business and what you are looking for.

Newsletter.

If you subscribe to our newsletter, we collect the email address you provide.

Communications.

If you contact us directly, we may receive personal information about you. For example, when you contact us for more information about Triad, we may receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.

Careers.

If you decide that you wish to work with us, you may submit your contact information and your experience. We will collect the information you choose to provide.

B. Information We Collect When You Use Our Website

Device information.

We receive information about the device and software you use to access our Website, including IP address, web browser type, and operating system version.

Usage information.

To help us understand how you use our Website and to help us improve it, we automatically receive information about your interactions with our Website, like the pages or other content you view and the dates and times of your visits.

Information from cookies and similar technologies.

We and our third-party partners collect personal information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Website.

Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from our Website, you may not be able to utilize the features of our Website to their fullest potential.

How We Use the Information We Collect

We use the information we collect:

• To provide, maintain, improve, and enhance our Website;
• To respond to your enquiries, prepare proposals, and deliver the websites, systems, and services you ask us about;
• To understand and analyze how you use our Website and develop new products, services, features, and functionality;
• To communicate with you, provide you with updates and other information relating to our Website, provide information that you request, respond to comments and questions, and otherwise provide customer support;
• For marketing purposes, such as developing and providing promotional materials that may be relevant, valuable, or otherwise of interest to you;
• To find and prevent fraud, and respond to trust and safety issues that may arise;
• For compliance purposes, including enforcing our legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
• For other purposes for which we provide notice at the time the personal information is collected.

How We Share the Information We Collect

Vendors and service providers.

We may share any information we receive with vendors and service providers retained in connection with the provision of our Website and our services, such as hosting, email, scheduling, payment, and customer-management providers.

Analytics partners.

We use analytics services to collect and process certain analytics data to help us understand how you use our Website and to help us improve it. These services may also collect information about your use of other websites, apps, and online services.

As required by law and similar disclosures.

We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.

Merger, sale, or other asset transfers.

We may transfer or disclose your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company, or we sell, liquidate, or transfer all or a portion of our assets.

Consent.

We may also disclose personal information from or about you or your devices with your permission.

Your Choices

Marketing communications.

You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.

Access, correction, and deletion.

You can ask us to access, correct, or delete the personal information we hold about you by emailing contact@gotriad.co. We will respond to your request in line with applicable law.

Do Not Track.

There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.

Third Parties

Our Website may contain links to other websites, products, or services that we do not own or operate, including our scheduling and booking provider. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or to any information you disclose to them. We encourage you to read their privacy policies before providing any information to them.

Security

We make reasonable efforts to protect your personal information by using physical and electronic safeguards designed to improve the security of the information we maintain. Payments are handled by a PCI-DSS compliant gateway, and we do not store card details. However, because no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.

Children’s Privacy

Our Website is not directed to children who are under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information of a child under the age of 13, we will take steps to delete that information as quickly as possible. If you believe that a child under 13 may have provided us with personal information, please contact us at contact@gotriad.co.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, by providing additional notice. We encourage you to review this Privacy Policy whenever you visit our Website to stay informed about our privacy practices.

Contact Information

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, you can reach us at contact@gotriad.co.